Terms of service

Last updated 23 October 2026

Who you are dealing with

This site is operated by Country Dairy, a sole proprietorship of Vinod Chand, of Tanakpur, Champawat, Uttarakhand 262309, GSTIN 05AJSPC9381K1ZN, FSSAI licence 12624004000016. Placing an order means you accept these terms.

Your account

You can order as a guest, or sign in to an account to see past orders. Accounts use a one-time code sent to your email; keep access to that inbox secure, because anyone who can read it can sign in as you.

You must be 18 or older to buy from us.

Prices and payment

• All prices are in Indian Rupees and include GST.
• Delivery is charged by PIN code and is added at checkout, where it is shown to you before you pay. It appears as a separate line on your invoice.
• Payment is taken in Shopify's checkout by our payment provider. An order is confirmed when the payment succeeds, not when it is placed.
• Where a discount or coupon applies, the amount actually charged is the amount on your invoice, and the tax is recalculated on it.

We may correct a price that is obviously wrong. If that happens after you have paid, we will contact you and refund in full rather than send something you did not agree to buy.

Stock

If something sells out between your order and our packing it, we will tell you and refund that item in full.

Delivery

We deliver across India by courier. Timelines and charges are on the Shipping & Returns page, which forms part of these terms.

Food, and what we promise about it

Every batch is lab tested and the report is published — you can read the one for your jar from its batch code. What we claim about purity, we can show.

What we do not claim: our products are food, not medicine. Nothing on this site is medical advice or a promise of a health outcome. Store as directed on the label, and use before the date printed on it.

Reviews you write

You keep ownership of a review you post, and give us permission to show it on the product page. We remove reviews that are abusive, fraudulent or not about the product.

Liability

Where something goes wrong with an order, our responsibility is limited to the amount you paid for it. Nothing here limits liability that cannot be limited under Indian law, including for death or personal injury caused by negligence.

Disputes

These terms are governed by the laws of India, and the courts at Champawat, Uttarakhand have exclusive jurisdiction. Please write to us first: most things are settled faster over email than anywhere else.

Changes

We may update these terms. The version in force for your order is the one published when you placed it, and the date at the top tells you when this one was last changed.